NHTSA service bulletin

NHTSA Service Bulletin 10217805: 2003-2017 Lexus Es350

Official manufacturer communication context for 2003-2017 Lexus Es350, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10217805 summary graphic for 2003-2017 Lexus Es350
10217805NHTSA document ID
Service campaigncommunication type
10affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Lexus?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) vehicles originally equipped with certain Takata airbag inflators or repaired under a recall with Takata airbag inflators to provide coverage for repairs of the airbag inflator contained in the airbag module. This CSP letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a campaign, but is provided to reassure owners that Lexus stands behind the reliability of our vehicles

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
LexusEs3502007-2012Ask for service records and run the exact VIN before purchase.
LexusGx4602010-2017Ask for service records and run the exact VIN before purchase.
LexusIs2008-2010Ask for service records and run the exact VIN before purchase.
LexusIs 2502006-2013Ask for service records and run the exact VIN before purchase.
LexusIs 250c2010-2015Ask for service records and run the exact VIN before purchase.
LexusIs 3502006-2013Ask for service records and run the exact VIN before purchase.
LexusIs 350c2010-2015Ask for service records and run the exact VIN before purchase.
LexusIs F2011-2014Ask for service records and run the exact VIN before purchase.
LexusLfa2012Ask for service records and run the exact VIN before purchase.
LexusSc4302003-2010Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10217805?

CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Lexus?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) vehicles originally equipped with certain Takata airbag inflators or repaired under a recall with Takata airbag inflators to provide coverage for repairs of the.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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