NHTSA service bulletin

NHTSA Service Bulletin 10218980: 2022 Bentley Bentayga

Official manufacturer communication context for 2022 Bentley Bentayga, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10218980 summary graphic for 2022 Bentley Bentayga
10218980NHTSA document ID
Warranty program / extensioncommunication type
1affected product rows
82/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Update to diagnostic address 0075 Emergency call module and communication unit (SC22/20) Technical Background: -Before conducting the onward procedure the operative MUST ensure the instructions within the attached document have been conducted regarding Bentley ODIS-S Brand version: 2.30.4 and the setup of software flashing over DoIP (Diagnostics over Internet Protocol - DoIP) -CAUTION: In the event the following software update is conducted WITHOUT the use of DoIP (Diagnostics over Internet Protocol), failure will occur which may result in the replacement of J949 Emergency call module and communication unit. -NOTE: This WILL NOT be covered by a Warranty claim. -DO NOT UNDER ANY CIRCUMSTANCES ATTEMPT TO CONDUCT THE SOFTWARE UPDATE VIA THE CAN NETWORK ONLY DoIP SHOULD BE USED WHEN PERFORMING THIS UPDATE -In order to use the Bentley Online grey services for example the remote Lock/Unlock, the nomination of a main user is generally required. From 22 M/Y onwards, the main user nomination is linked to the my Bentley login. -In isolated regions of the USA, depending on the server landscape, the use of some connections at large data packet lengths can lead to communication problems between the vehicle and the server. As a result, the my Bentley login cannot be performed. As a result, the grey services are not available to the customer. -To enable the grey services to be accessed a software update to diagnostic address 0075 (Emergency call module and communication unit) has been developed to ensure all grey services can be accessed.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
BentleyBentayga2022Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10218980?

Update to diagnostic address 0075 Emergency call module and communication unit (SC22/20) Technical Background: -Before conducting the onward procedure the operative MUST ensure the instructions within the attached document have been conducted regarding Bentley ODIS-S Brand version: 2.30.4 and the setup of software flashing over DoIP (Diagnostics over Internet Protocol - DoIP) -CAUTION: In the event the following.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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