NHTSA Service Bulletin 10219668: 2016 Honda Civic
Official manufacturer communication context for 2016 Honda Civic, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
"Service bulletin - There is a problem with the audio unit software, which may lead to one or more of the following symptoms: Bluetooth Audio skips. There is no sound from Apple CarPlay after connecting Bluetooth, then USB. Cannot turn on Bluetooth. Bluetooth turns off or disconnects by itself. Starting vehicle causes Bluetooth to disconnect. Bluetooth Audio sound will skip when receiving phone calls. There are pairing problems with Bluetooth HandsFreeLink(HFL). Pandora does not play after HFL call ends. GPS error code 1302 sets. GPS initialization screen appears. GPS shows inaccurate vehicle location. Android Auto will not play. Voice commands do not work. Error message SXM check tuner appears. System does not recognize SXM in voice commands. LaneWatch image will not display. Audio power button does not work. Home screen does not display app icons. Screen locks and/or check tuner message appears. Clock does not match between audio display and dashboard meter. Incoming call screen stays on after ending the call. HFL voice repeats the ALPHABET."
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10219668?
"Service bulletin - There is a problem with the audio unit software, which may lead to one or more of the following symptoms: Bluetooth Audio skips. There is no sound from Apple CarPlay after connecting Bluetooth, then USB. Cannot turn on Bluetooth. Bluetooth turns off or disconnects by itself. Starting vehicle causes Bluetooth to disconnect. Bluetooth Audio sound will skip when receiving phone calls. There are.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
Get Full Report