NHTSA service bulletin

NHTSA Service Bulletin 10219679: 2015-2022 Altec Cable Tensioner

Official manufacturer communication context for 2015-2022 Altec Cable Tensioner, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10219679 summary graphic for 2015-2022 Altec Cable Tensioner
10219679NHTSA document ID
Over-the-air software updatecommunication type
1affected product rows
1source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Altec has learned that operators of TS336 series conductor tensioners and TS40-PT conductor pullers built from October 2015 to July 2022 may not always tighten the bolts properly on the locking/lift weldment, and may allow the arbor bar to be contaminated with grease. This can allow the locking/lift weldment to move away from the conductor reel during operation, allowing the reel to slide away from the drive arm and disengage from the drive pins. This can increase the possibility of unintended reel rotation and conductor movement due to the lack of control of the load. Altec has developed a placard for installation on the locking/lift weldment describing the requirements for proper bolt torquing and arbor bar cleanliness.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
AltecCable Tensioner2015-2022Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10219679?

Altec has learned that operators of TS336 series conductor tensioners and TS40-PT conductor pullers built from October 2015 to July 2022 may not always tighten the bolts properly on the locking/lift weldment, and may allow the arbor bar to be contaminated with grease. This can allow the locking/lift weldment to move away from the conductor reel during operation, allowing the reel to slide away from the drive arm.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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