NHTSA Service Bulletin 10222484: 2022, 2023 Mercedes-benz Amg Eqs
Official manufacturer communication context for 2022, 2023 Mercedes-benz Amg Eqs, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Complaint The customer may have one or more of the following complaints: Toll system inoperative. The system cannot be activated. The toll system cannot log into the payment system provider. The required toll service app is unavailable The message "service currently not available" is displayed after selecting the "Toll Service" app Cause The serial number of the toll transponder is not stored in VeDoc. Without the serial number, the system cannot log into the provider. Remedy Perform initial start-up of the Toll System control unit (A50/6) using XENTRY Diagnosis. After initial start-up, the serial number of the control unit is back-documented in VeDoc. Data synchronization is then carried out between the VeDoc data and the system provider. This takes place automatically and may take up to 48 hours. If the data synchronization has been completed successfully, an additional icon with the title "Toll service" appears in the "Apps" menu of the head unit. The message "Service currently not available" should no longer appear once activation has been correctly carried out. NOTE: Do not replace parts for this complaint.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10222484?
Complaint The customer may have one or more of the following complaints: Toll system inoperative. The system cannot be activated. The toll system cannot log into the payment system provider. The required toll service app is unavailable The message "service currently not available" is displayed after selecting the "Toll Service" app Cause The serial number of the toll transponder is not stored in.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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