NHTSA service bulletin

NHTSA Service Bulletin 10223169: 2021 Jeep Grand Cherokee

Official manufacturer communication context for 2021 Jeep Grand Cherokee, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10223169 summary graphic for 2021 Jeep Grand Cherokee
10223169NHTSA document ID
Manufacturer communicationcommunication type
1affected product rows
92/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. The customer may experience one or more of the following: Fuel Level and Range (distance to empty) (DTE) will both increase after sleep cycle. Fuel Level % would increase when parked on a slope. Fuel gauge remains at full for 107 km (67 miles) vs. 73 km (45 miles). After fueling up with 68 liters (18.1 gallons) of fuel, the fuel gauge only will read around 1/4 tank and the low fuel lamp is still illuminated. After 10 minutes of driving, the gauge only read around 3/4 tank and the fuel lamp is still on. Refuel button is pressed for a short duration of 500ms or less at key off, then the fuel door is not opened. When the phone is charging on the Wireless Charging Pad Module (WCPM) and the fob is near, the customer opens then closes the liftgate, the IPC will pop up "key fob has left the vehicle" message. On vehicles equipped with Electronic Steering Lock (ESL), it requires 3 Start/Stop button presses to transition from key off to key run when the vehicle was in deep sleep.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10223169?

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. The customer may experience one or more of the following: Fuel Level and Range (distance to empty) (DTE) will both increase after sleep cycle. Fuel Level % would increase when parked on a slope. Fuel gauge remains at full for 107 km (67 miles) vs. 73 km (45 miles). After fueling up with 68.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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