NHTSA service bulletin

NHTSA Service Bulletin 10223813: 2019-2022 Ram 1500

Official manufacturer communication context for 2019-2022 Ram 1500, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10223813 summary graphic for 2019-2022 Ram 1500
10223813NHTSA document ID
Over-the-air software updatecommunication type
1affected product rows
92/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. The technician may find one or more of the following DTCs: C1415-92 - Transfer Case Motor Current-Performance or Incorrect Operation. U1440 - Implausible Transfer Case Ratio High Received. U0403-00 - Implausible Data Received From T-case. C1403-92 - Transfer Case Range Position Sensor-Performance Or Incorrect Operation(2019-2020 Vehicles Only). If only DTC C1403 is present, follow normal diagnostic procedures before updating the DTCM. In addition the customer may describe one or more of the following:Traction Control System light is illuminated. A driveline bump can be heard/felt occasionally when the driver is steady on the throttle at about 20-30% on a flat road while in 4WD AUTO(2019-2020 Vehicles Only). An excessive electric motor clicking sound from the middle of the vehicle/transfer case area, when on and off the throttle(2019-2020 Vehicles Only). An excessive electric motor clicking sound with steering wheel movement, most notable in parking lot or low speed maneuvering(2019-2020 Vehicles Only). A ?Service 4WD? message/fault without commanding a transfer case shift(2019-2020 Vehicles Only).If only the ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC) and no other symptom/conditions are present, follow normal diagnostic procedures before updating the DTCM(2019-2020 Vehicles Only). The blinking of the ?4WD Low? and ?4WD High? indicator lights at the same time, on the transfer case selector switch.If both 4WD indicator lights on the transfer case selector switch are blinking and no other symptom/conditions are present, follow normal diagnostic procedures before updating the DTCM(2019-2020 Vehicles Only). During highway/freeway speeds, a bump in the driveline may be felt. This could also be described as a harsh transmission shift(2019-2020 Vehicles Only).

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10223813?

Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. The technician may find one or more of the following DTCs: C1415-92 - Transfer Case Motor Current-Performance or Incorrect Operation. U1440 - Implausible Transfer Case Ratio High Received. U0403-00 - Implausible Data Received From T-case. C1403-92 - Transfer.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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