NHTSA service bulletin

NHTSA Service Bulletin 10225134: 2019-2023 Mini Clubman

Official manufacturer communication context for 2019-2023 Mini Clubman, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10225134 summary graphic for 2019-2023 Mini Clubman
10225134NHTSA document ID
Manufacturer communicationcommunication type
8affected product rows
8source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, MINI Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
MiniClubman2019Ask for service records and run the exact VIN before purchase.
MiniCooper2019-2023Ask for service records and run the exact VIN before purchase.
MiniCooper S2019-2022Ask for service records and run the exact VIN before purchase.
MiniCooper S Clubman2020-2022Ask for service records and run the exact VIN before purchase.
MiniCooper Se2021Ask for service records and run the exact VIN before purchase.
MiniCountryman2019-2022Ask for service records and run the exact VIN before purchase.
MiniJcw2019, 2020Ask for service records and run the exact VIN before purchase.
MiniJcw Convertible2021, 2022Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10225134?

Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, MINI Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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