NHTSA service bulletin

NHTSA Service Bulletin 10227224: 2021, 2022 Harley-davidson Ra1250

Official manufacturer communication context for 2021, 2022 Harley-davidson Ra1250, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10227224 summary graphic for 2021, 2022 Harley-davidson Ra1250
10227224NHTSA document ID
Technical service bulletincommunication type
5affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

SERVICE BULLETIN M1569: PAN AMERICA AND SPORTSTER S INSTRUMENT MODULE UPDATE. PURPOSE: This bulletin informs dealers that Harley-Davidson has identified an Instrument Module (IM) software concern on 2021 and 2022 Pan America and Sportster S models. There are two concerns that are being addressed with a software update to the IM. The IM temporarily loses display and "VIN Error" message is displayed. NOTE: This update will not correct an existing "VIN Error" message. It is to prevent the "VIN Error" message from happening. If the condition already exists on a vehicle, call your regional Harley-Davidson center for assistance.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Harley-davidsonRa12502021, 2022Ask for service records and run the exact VIN before purchase.
Harley-davidsonRa1250s2021, 2022Ask for service records and run the exact VIN before purchase.
Harley-davidsonRa975s2022Ask for service records and run the exact VIN before purchase.
Harley-davidsonRh1250s2021, 2022Ask for service records and run the exact VIN before purchase.
Harley-davidsonRh9752022Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10227224?

SERVICE BULLETIN M1569: PAN AMERICA AND SPORTSTER S INSTRUMENT MODULE UPDATE. PURPOSE: This bulletin informs dealers that Harley-Davidson has identified an Instrument Module (IM) software concern on 2021 and 2022 Pan America and Sportster S models. There are two concerns that are being addressed with a software update to the IM. The IM temporarily loses display and "VIN Error" message is displayed. NOTE: This.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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