NHTSA service bulletin

NHTSA Service Bulletin 10227740: 2022 Ram 1500

Official manufacturer communication context for 2022 Ram 1500, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10227740 summary graphic for 2022 Ram 1500
10227740NHTSA document ID
Over-the-air software updatecommunication type
1affected product rows
1source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Flash: Electronic Shift Module (ESM) Updates This bulletin involves reprogramming the ESM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): U11E3-00 - TCM Lost communication with ESM on D-PT CAN. U0103-00 - Lost Communication with Electric Gear Shift Module. U1267-00 - No Valid data available from ESM on CAN-C or CAN D-PT. The customer may also experience the following: Unable to rotate the gear shifter knob out of the PARK position, customer is unable to drive the vehicle.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Ram15002022Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10227740?

Flash: Electronic Shift Module (ESM) Updates This bulletin involves reprogramming the ESM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): U11E3-00 - TCM Lost communication with ESM on D-PT CAN. U0103-00 - Lost Communication with Electric.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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