NHTSA Service Bulletin 10228727: 2022 Rivian R1s
Official manufacturer communication context for 2022 Rivian R1s, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Rivian is initiating a customer satisfaction campaign for some model year 2022 R1T and R1S vehicles. On these vehicles, the automatic adjustment of the steering wheel and seats to the customers preferred positions may become disabled due to a system incompatibility with a recent software update. Under this condition customers may need to position their steering wheel and seat manually. If the automatic adjustment functionality is lost, the driver will receive a notification on the center display indicating that the automatic seat and steering adjustment features are not available. Rivian will re-enable the automatic adjustment functionality through a software recalibration. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10228727?
Rivian is initiating a customer satisfaction campaign for some model year 2022 R1T and R1S vehicles. On these vehicles, the automatic adjustment of the steering wheel and seats to the customers preferred positions may become disabled due to a system incompatibility with a recent software update. Under this condition customers may need to position their steering wheel and seat manually. If the automatic adjustment.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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