NHTSA service bulletin

NHTSA Service Bulletin 10229435: 2021, 2022 Chrysler 1500

Official manufacturer communication context for 2021, 2022 Chrysler 1500, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10229435 summary graphic for 2021, 2022 Chrysler 1500
10229435NHTSA document ID
Manufacturer communicationcommunication type
8affected product rows
8source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call FCA Redacted Content

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
ChryslerPacifica2021, 2022Ask for service records and run the exact VIN before purchase.
ChryslerVoyager2021, 2022Ask for service records and run the exact VIN before purchase.
JeepCompass2022Ask for service records and run the exact VIN before purchase.
JeepGrand Cherokee2021Ask for service records and run the exact VIN before purchase.
JeepGrand Cherokee 4xe2022Ask for service records and run the exact VIN before purchase.
JeepGrand Wagoneer2022Ask for service records and run the exact VIN before purchase.
JeepWagoneer2022Ask for service records and run the exact VIN before purchase.
Ram15002022Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10229435?

Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

Get Full Report