NHTSA Service Bulletin 10229597: 2017-2019 Nissan Altima

CVT Class Action Owner Notification In mid-December, current and former owners and lessees of the following vehicles will receive a postcard from a Settlement Administrator informing them of the terms of a proposed class action that, subject to final court approval, could extend the warranty on the CVT for the following vehicles: 2017-2018 Altima (L33) 2018-2019 Sentra (B17) 2018-2019 Versa Sedan (N17) 2018-2019 Versa Note (E12) The proposed settlement (including the proposed warranty extension) is still subject to final approval by the court presiding over the proposed settlement. The court will determine if the settlement will be approved at or shortly after a hearing that is scheduled for March 20, 2023. To be clear, unless and until the proposed settlement is approved by the presiding court, there is no warranty extension and you should proceed with CVT-related claims as outlined below in #3 under what dealers should do. The proposed settlement, and the associated potential warranty extension, include many terms and conditions. Rather than attempting to address questions about the proposed settlement terms from customers, it is strongly recommended that you refer customers to the website and/or telephone number listed below so that they can receive information from appropriate sources and in order to avoid providing incorrect and/or incomplete information. The telephone number and website should be active by December 15, 2022. ***** What Dealers Should Do ***** No action is necessary at this time. Nissan will provide additional instructions in late May if and when the proposed settlement is approved and becomes effective. 1. If an owner contacts a dealer with a CVT concern in an owned or leased vehicle, verify warranty coverage for the specific VIN and then inform the customer of any diagnostic charges.