NHTSA Service Bulletin 10229807: 2015-2017 Ram Promaster
Official manufacturer communication context for 2015-2017 Ram Promaster, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? U0019-01-CAN B BUS - General Electrical Failure (2015 MY Only). In addition, the following software enhancements are available: ? Keyfob does not unlock or lock doors (2017 MY Only). ? Reduces response delay of the horn button (2017 MY Only). ? ?Bulb out? MIL when a 3 watt parking lamp is installed (2017 MY Only). ? Update to allow the programming of one additional key without reprogramming all other keys. ? Fog light telltale stays illuminated when the high-beams are turned on (2015 MY Only). ? Allow for the vehicle to be locked with the key in the ignition (2015 MY Only). Additional updates for up-fitters to correct the following conditions when using LED bulbs for the turn signals and enabling the ?Bulb Out Diagnostics?: ? External lamp failure icon being illuminated (2015 MY Only). ? Turn signal indicators flash at double the normal speed (2015 MY Only). ? Bulb out message displayed in the Electronic Vehicle Information Center (EVIC) (2015 MY Only)
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10229807?
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? U0019-01-CAN B BUS - General Electrical Failure (2015 MY Only). In addition, the following software.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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