NHTSA Service Bulletin 10229812: 2017 Chrysler 300
Official manufacturer communication context for 2017 Chrysler 300, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
UDQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio to software: 16.11. Customers may experience one or more of the following: Vehicle Finder feature on Sirius Guardian inop. Excessive weather alerts. Radio freezes and resets after start-up. Navigation will not load when selected on the radio screen. Rear view camera does not display on the screen (unless the screen is blue which indicates a poor camera connection). Applications not launching from the app screen. USB port will not play music from a USB flash drive. Inaccurate location of the vehicle on the navigation map. Paired phones will not connect via wireless connectively. Radio screen will not dim with the thumb wheel when adjusting the cluster brightness. Map screen does not return after rear view camera clears. Performance Control&Performance Page app not performing as expected. Wireless connectively phone call audio too low (requires volume levels above 30 to be audible). Song information on radio screen doesn?t match the song playing. Navigation GPS says not available. Surround sound state not shown correctly. Responding to the Favorites notification does not go to that song. Compass not showing up. No sound or navigation when the radio is in customer mode. No SXM (Sirius XM) audio for channels 301 and above.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10229812?
UDQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio to software: 16.11. Customers may experience one or more of the following: Vehicle Finder feature on Sirius Guardian inop. Excessive weather alerts. Radio freezes and resets after start-up. Navigation will not load when selected on the radio screen. Rear view camera does not display on the screen (unless the screen is blue.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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