NHTSA service bulletin

NHTSA Service Bulletin 10231024: 2017-2023 Mercedes Amg E43

Official manufacturer communication context for 2017-2023 Mercedes Amg E43, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10231024 summary graphic for 2017-2023 Mercedes Amg E43
10231024NHTSA document ID
Manufacturer communicationcommunication type
21affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Complaint - AIRMATIC fault message in instrument cluster - Compressor inoperative, 40A compressor fuse possibly triggered. - Vehicle level is not adjusted correctly, the vehicle possibly leans at an angle Cause Moisture in the compressor freezes at temperatures below zero and may block the compressor. As a result, the starting current when the compressor starts up is too high. Fuse is triggered Remedy Replace compressor, fuse, and relay. Update software and SCN coding. Please invoice the case using damage code 32671 73. Addition: Unscrew pressure line between compressor and valve block and check for moisture. If there is moisture in the pressure line, it can be assumed that there is also moisture in the AIRMATIC valve block. Replace AIRMATIC valve unit.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
MercedesGlc2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E432017, 2018Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E532019-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E632018-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E63s2018-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glc432017-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glc632018-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glc63 S2020-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glc63s2018, 2019Ask for service records and run the exact VIN before purchase.
Mercedes-benzE 4502019, 2020, 2022, 2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzE43 Amg2018Ask for service records and run the exact VIN before purchase.
Mercedes-benzE632019Ask for service records and run the exact VIN before purchase.
Mercedes-benzE63 Amg2020Ask for service records and run the exact VIN before purchase.
Mercedes-benzE63s2018, 2019Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqe SUV2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzGlc2017, 2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzGlc 3002018-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzGlc 3502018-2020Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10231024?

Complaint - AIRMATIC fault message in instrument cluster - Compressor inoperative, 40A compressor fuse possibly triggered. - Vehicle level is not adjusted correctly, the vehicle possibly leans at an angle Cause Moisture in the compressor freezes at temperatures below zero and may block the compressor. As a result, the starting current when the compressor starts up is too high. Fuse is triggered Remedy Replace.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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