NHTSA service bulletin

NHTSA Service Bulletin 10231780: 2019 Jeep Compass

Official manufacturer communication context for 2019 Jeep Compass, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10231780 summary graphic for 2019 Jeep Compass
10231780NHTSA document ID
Technical service bulletincommunication type
1affected product rows
92/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s: **P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. P24AE-00 - Particulate Matter Sensor Circuit. P24B0-00 - Particulate Matter Sensor Circuit Low. P24B1-00 - Particulate Matter Sensor Circuit High. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P24D0-00 - Particulate Matter Sensor Supply Voltage Circuit Low. P24D3-00 - Particulate Matter Sensor Supply - Circuit Voltage Above Threshold. P24AF-00 - Particulate Matter Sensor Circuit Performance. P24B5-00 - Particulate Matter Sensor Heater Control Circuit Low. P24B6-00 - Particulate Matter Sensor Heater Control Circuit High. P24B7-00 - Particulate Matter Sensor Heater Resistance. P24DA-00 - Particulate Matter Sensor Exhaust Sample Error Bank 1. U05A4-00 - Particulate Matter Sensor Received Invalid Data From ECM - PCM. P2002-00 - DPF Efficiency Based On PM Sensor Monitoring. NOTE: If DTC P2002 is present it will require DPF and PM sensor replacement. Refer to all applicable published service bulletins for detailed repair procedures and labor times regarding Diesel Particulate Matter Sensor (DPM) replacement. U02A3-00 - Loss of Communication with PM Sensor Module.** P24B2-00 - Particulate Matter Sensor Circuit Intermittent (EBS Sales Code only). P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1 (EBS Sales Code only). P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1 (EBS Sales Code only). Customers may also experience one or more of the following: The Engine Stop/Start (ESS) system remains in the last used state and does not default back to ON for each key cycle as designed (Vehicles on the RSU VIN list only). This bulletin involves reprogramming the PCM with the latest available software.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10231780?

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s: **P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. P24AE-00 - Particulate Matter Sensor Circuit. P24B0-00 - Particulate Matter Sensor Circuit Low. P24B1-00 - Particulate.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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