NHTSA Service Bulletin 10232334: 2012-2016 Mercedes-benz Amg E63s
Official manufacturer communication context for 2012-2016 Mercedes-benz Amg E63s, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the Burl Walnut Trim in model year 2010 to 2016 Mercedes-Benz E-Class (212 platform) vehicles is defective. This Burl Walnut Trim is also sometimes referred to as Burred Walnut. The purpose of this NCU update is to alert you that: 1. The settlement went into effect on January 23, 2023. Customers are now eligible to receive extended warranty coverage and may start contacting authorized Mercedes-Benz dealerships to schedule an appointment for the repairs. 2. Before scheduling a repair appointment and ordering replacement parts kits: The customer should be given a repair order containing: (1) an estimate for the repair, (2) the portion covered under the extended warranty; and (3) the customers contribution amount for the repair, if applicable. The customer must agree to pay their contribution amount for the repair and sign the repair order before the parts kit can be ordered.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10232334?
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the Burl Walnut Trim in model year 2010 to 2016 Mercedes-Benz E-Class (212 platform) vehicles is defective. This Burl Walnut Trim is also sometimes referred to as Burred Walnut. The purpose.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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