NHTSA service bulletin

NHTSA Service Bulletin 10237253: 2022, 2023 Mercedes-benz Amg Eqe

Official manufacturer communication context for 2022, 2023 Mercedes-benz Amg Eqe, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10237253 summary graphic for 2022, 2023 Mercedes-benz Amg Eqe
10237253NHTSA document ID
Warranty program / extensioncommunication type
16affected product rows
16source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Complaint Technicians have reported the interior hood release lever (red) missing from vehicle. Do not retrofit hood release lever as the part has been blocked for all EVA2 vehicles. Cause Production change. Hood latch system no longer includes the interior release lever. The opening of the hood on all EVA2 vehicles is exclusively reserved for specialist personnel at a qualified specialist workshop. Remedy No remedy required. Replacement release lever should not be ordered. See note in XPPI and Paragon. Dealers will be debited if a warranty claim for Missing Part is submitted. The hood can be opened by hand using the cable. Grasp the cable with your fingers and pull on this until the hood springs.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes-benzAmg Eqe2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Eqs2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Eqs 532022, 2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqe 350+2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqe 5002023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqe3502023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqe350+2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqe5002023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqs 4502022Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqs 450+2022, 2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqs 5802022, 2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqs4502023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqs450+2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqs5802023Ask for service records and run the exact VIN before purchase.
Mercedes-benzRedundant Eqe 350 4matic2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzRedundant Eqs 4502023Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10237253?

Complaint Technicians have reported the interior hood release lever (red) missing from vehicle. Do not retrofit hood release lever as the part has been blocked for all EVA2 vehicles. Cause Production change. Hood latch system no longer includes the interior release lever. The opening of the hood on all EVA2 vehicles is exclusively reserved for specialist personnel at a qualified specialist workshop. Remedy No.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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