NHTSA service bulletin

NHTSA Service Bulletin 10237265: 2021-2023 Mercedes-benz Amg C43

Official manufacturer communication context for 2021-2023 Mercedes-benz Amg C43, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10237265 summary graphic for 2021-2023 Mercedes-benz Amg C43
10237265NHTSA document ID
Manufacturer communicationcommunication type
18affected product rows
18source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 C-Class, EQS and S-Class (206, 297 and 223 platform) vehicles, the driving assistance system control unit software does not meet current specifications. In the presence of uniquely shaped civil superstructures that parallel the roadway at a height of~26-33 feet (e.g. large overhanging bridge abutments, etc.), the vehicle may initiate brake applications during operation. In such cases, the driver remains in control of the vehicle and can override the system at any time. What Were Doing An authorized Mercedes-Benz dealer will update the driving assistance system control unit software.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes-benzAmg C432023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Eqs2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Eqs 532022, 2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzC 3002022, 2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqs 4502022Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqs 450+2022, 2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqs 5802022, 2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqs4502023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqs450+2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqs5802023Ask for service records and run the exact VIN before purchase.
Mercedes-benzRedundant Eqs 4502023Ask for service records and run the exact VIN before purchase.
Mercedes-benzS 5002021-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzS 5602021Ask for service records and run the exact VIN before purchase.
Mercedes-benzS 5802021, 2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzS 580 E2023Ask for service records and run the exact VIN before purchase.
Mercedes-maybachS 5602021Ask for service records and run the exact VIN before purchase.
Mercedes-maybachS 5802021-2023Ask for service records and run the exact VIN before purchase.
Mercedes-maybachS 6802022, 2023Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10237265?

Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 C-Class, EQS and S-Class (206, 297 and 223 platform) vehicles, the driving assistance system control unit software does not meet current specifications. In the presence of uniquely shaped civil superstructures that parallel the roadway at a height of~26-33 feet (e.g. large overhanging bridge abutments,.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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