NHTSA service bulletin

NHTSA Service Bulletin 10237443: 2021 Ford F-150

Official manufacturer communication context for 2021 Ford F-150, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10237443 summary graphic for 2021 Ford F-150
10237443NHTSA document ID
Service campaigncommunication type
2affected product rows
2source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Certain 2021 Model Year F-150 and Mustang Mach-E Vehicles with Ford Co-Pilot360 Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit) BlueCruise Module Programming REASON FOR THIS SUPPLEMENT Affected Vehicles: Added US population of affected vehicles Service Action: Updates regarding Technical Information Pick-up and Delivery: Added pick-up and delivery information for participating dealers Mobile Repair: Assessment Level is Not Mobile Service Capable due to time requirements Claims Preparation and Submission: Pick-up and Delivery information added Owner Notification Mailing Schedule: Updated mail date for revised owner letter Labor Allowances: Updated with TSB 22-2404 Technical Information: Added and removed steps

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
FordF-1502021Ask for service records and run the exact VIN before purchase.
FordMustang Mach E2021Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10237443?

Certain 2021 Model Year F-150 and Mustang Mach-E Vehicles with Ford Co-Pilot360 Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit) BlueCruise Module Programming REASON FOR THIS SUPPLEMENT Affected Vehicles: Added US population of affected vehicles Service Action: Updates regarding Technical Information Pick-up and Delivery: Added pick-up and delivery information for participating dealers Mobile Repair:.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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