NHTSA service bulletin

NHTSA Service Bulletin 10240164: 2022, 2023 Mercedes-benz Amg C43

Official manufacturer communication context for 2022, 2023 Mercedes-benz Amg C43, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10240164 summary graphic for 2022, 2023 Mercedes-benz Amg C43
10240164NHTSA document ID
Manufacturer communicationcommunication type
18affected product rows
18source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, multiple times) during closing process without entrapment event. It is not possible to save the relearning process for force progression after each actuation. A, e.g. mechanical sluggishness caused by aging cannot be compensated for here. The teach-in process does not properly save after each actuation. Note: Conditions such as slow operation of the sunroof due to aging of mechanical components cannot be compensated for during this process. Perform SCN Coding of panoramic roof control unit (PSD, A98, TSSR223).

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes-benzAmg C432022, 2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C63 S2022, 2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Eqe2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Eqs2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Eqs 532023Ask for service records and run the exact VIN before purchase.
Mercedes-benzC 3002022, 2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqe 350+2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqe 5002023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqe3502023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqe350+2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqe5002023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqs 450+2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqs 5802023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqs4502023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqs450+2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqs5802023Ask for service records and run the exact VIN before purchase.
Mercedes-benzRedundant Eqe 350 4matic2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzRedundant Eqs 4502023Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10240164?

Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, multiple times) during closing process without entrapment event. It is not possible to save the relearning process for force progression after each actuation. A, e.g. mechanical sluggishness caused by aging cannot be compensated for here. The teach-in process does not properly save after each actuation. Note: Conditions such as slow.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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