NHTSA Service Bulletin 10240531: Nissan Models W/takata Inflators
Official manufacturer communication context for model years not specified Nissan Models W/takata Inflators, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Takata Air Bag Inflator Return Process Change ***** Retailer Announcement ***** The purpose of this announcement is to advise retailers that the Takata Air Bag Inflator return process has changed. Campaign bulletins ITB16-049, ITB17-014, ITB17-021, ITB17-022, ITB17-024, ITB17- 025, ITB17-038, ITB20-001, ITB21-003, ITB22-005, ITB22-031, ITB22-032, ITB22-033, will be updated with the new return procedure the week of July 24, 2023. Please read the above listed bulletins for additional information. Key highligts include: For International and ALL Locations outside of the Continental United States (APAC, EMEA, Mexico, Hawaii, Alaska, Puerto Rico, and US Virgin Islands dealers) CANNOT follow above shipping instructions. Instead, dealerships in these locations MUST contact TK services /RXO USA representative directly for shipping instructions: RXO Representative Email: scfieldaction.14305@rxo.com . Continental US 48 State Dealerships, please follow the updated return process. For Inflator and Module returns shipping Instructions please contact scfieldaction.14305@rxo.com for documentation and to arrange pickup. If retailers do not receive a response from an RXO logistics specialists within 48 to 72 hours, then they can utilize the escalation number, (210) 317-6436 for further assistance.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10240531?
Takata Air Bag Inflator Return Process Change ***** Retailer Announcement ***** The purpose of this announcement is to advise retailers that the Takata Air Bag Inflator return process has changed. Campaign bulletins ITB16-049, ITB17-014, ITB17-021, ITB17-022, ITB17-024, ITB17- 025, ITB17-038, ITB20-001, ITB21-003, ITB22-005, ITB22-031, ITB22-032, ITB22-033, will be updated with the new return procedure the week of.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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