NHTSA service bulletin

NHTSA Service Bulletin 10242582: 2009, 2011, 2013, 2018, 2020, 2022 Altec Aerial Device

Official manufacturer communication context for 2009, 2011, 2013, 2018, 2020, 2022 Altec Aerial Device, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10242582 summary graphic for 2009, 2011, 2013, 2018, 2020, 2022 Altec Aerial Device
10242582NHTSA document ID
Over-the-air software updatecommunication type
3affected product rows
3source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Altec has learned that operators might be using the crane and unit simultaneously on certain Altec units equipped with Venturo, Liftmoore, and Autocrane service cranes built from March 2009 to August 2022. These units were designed for single use of the crane or the unit, not simultaneous operation. To promote proper unit operation, Altec has developed an operator aid and new placards outlining the usage of the crane and unit. There are seven total owners/units affected.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
AltecAerial Device2018, 2020, 2022Ask for service records and run the exact VIN before purchase.
AltecAt37-g2009, 2011, 2013Ask for service records and run the exact VIN before purchase.
AltecAt40-g2013Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10242582?

Altec has learned that operators might be using the crane and unit simultaneously on certain Altec units equipped with Venturo, Liftmoore, and Autocrane service cranes built from March 2009 to August 2022. These units were designed for single use of the crane or the unit, not simultaneous operation. To promote proper unit operation, Altec has developed an operator aid and new placards outlining the usage of the.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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