What is a Carchieve vehicle history report?

A Carchieve report is a complete safety and records check on any U.S. vehicle. Enter the 17-character VIN and you get the decoded vehicle identity and full specifications, every open safety recall, owner-reported complaints by system, official NHTSA crash-test ratings, and a buyer action plan, in one clean report and a downloadable PDF.

How is Carchieve different from a typical VIN lookup?

Carchieve doesn't just dump raw data. It authenticates the VIN, organizes every federal safety record into a buyer-ready dossier, scores the vehicle, and tells you exactly what to inspect, ask and verify before you pay, the way a careful mechanic would read the car.

How fast will I get my report?

Reports are generated in under a minute. As soon as your VIN is checked against the recall, complaint, ratings and identity databases, your report and PDF are ready to view and download.

Can I buy more than one report?

Yes. A single report is $24.99. If you're comparing several cars, the 3- and 5-report bundles save you money per report and the extra credits stay in your account until you use them.

What information do I need to run a report?

Only the 17-character Vehicle Identification Number (VIN). The VIN is on the lower-left corner of the windshield, the driver-side door jamb, and the vehicle title or registration.

Where does the data come from?

Every report is built from authoritative U.S. vehicle databases, including the National Highway Traffic Safety Administration (NHTSA) recall, complaint and 5-Star safety-rating programs and the federal VIN product information catalog. Carchieve authenticates the VIN check digit so you know the identity is genuine.

Can I share the report with a seller or mechanic?

Yes. Every report includes a professionally formatted PDF you can download, print, or forward to a private seller, dealer, or mechanic to support your buying decision.

NHTSA Service Bulletin 10242802: 2022, 2023 Ram Promaster

Official manufacturer communication context for 2022, 2023 Ram Promaster, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

10242802NHTSA document ID

Manufacturer communicationcommunication type

1affected product rows

82/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

R1L Radio Software USB Update to R145.00.15 The customer may describe one or more of the following: ? Radio satellite function is inoperative, or the SAT channel shows the message: "Satellite Antenna Unavailable/Satellite Signal Failure". ? After failed attempt retry screen, Head Unit (HU) doesn?t reconnect to CarPlay?. ? After a sleep (Key Off/On), stored DTC U1176-00, Lost Communication with Emergency Alert Module. ? At key-on the HU turns on even if Auto-On Radio is off. ? DTC randomly present in error memory: DTC B14DB-13 - USB TBM Port - Circuit Open, randomly. ? At radio startup, the customer can see the "Accept" button on the disclaimer being shown without capital letter. ? Buttons and text are smaller in "Controls" Tab. ? The rejection tone is not played when an empty preset is selected. ? The preset bar in the media screen, starts with the last position preset instead of first. ? For an instant the screen phone appears during the activation of an error pop-up in power off condition. ? DND (Do Not Disturb) check mark blinks. ? The profiles icon in status bar does not updated after the user changes the driver profile. ? Radio screen display changes the home screen when the radio is turned off and back on. Radio should stay on the last screen selected. The radio has not switched to the category bar section. ? The "Remind me later/never show again" popup graphics are wrong, the buttons are almost taking the whole space of the popup. ? When scrolling the Contacts list, a letter pop-up will display as an overlay so user can?t see which letter of list they are scrolling though as they scroll up or down. ? When entering the Settings list or sub-lists the customer is not always brought back to the previous position in the list. ? When accessing settings about Brakes section within Vehicle tab, the customer is not informed 0about non availability of the feature while vehicle is in motion. ? When the customer is adding a new

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note

RamPromaster2022, 2023Ask for service records and run the exact VIN before purchase.

Buyer checklist

Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
Check recall campaign pages for safety actions that may require dealer repair.
Compare this bulletin with common problem pages for the same model and component area.
Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10242802?

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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