NHTSA service bulletin

NHTSA Service Bulletin 10244111: 2017-2024 Toyota 4runner

Official manufacturer communication context for 2017-2024 Toyota 4runner, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10244111 summary graphic for 2017-2024 Toyota 4runner
10244111NHTSA document ID
Over-the-air software updatecommunication type
47affected product rows
47source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features. Toyota has developed and provided the following Telematics Diagnostic Guide to assist dealer technicians.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Toyota4runner2018-2024Ask for service records and run the exact VIN before purchase.
Toyota862018-2021Ask for service records and run the exact VIN before purchase.
ToyotaAvalon2018-2022Ask for service records and run the exact VIN before purchase.
ToyotaAvalon Hybrid2018-2022Ask for service records and run the exact VIN before purchase.
ToyotaBz4x2023, 2024Ask for service records and run the exact VIN before purchase.
ToyotaC-hr2018-2022Ask for service records and run the exact VIN before purchase.
ToyotaCamry2018-2024Ask for service records and run the exact VIN before purchase.
ToyotaCamry Hybrid2018-2024Ask for service records and run the exact VIN before purchase.
ToyotaCorolla2018-2024Ask for service records and run the exact VIN before purchase.
ToyotaCorolla Cross2022-2024Ask for service records and run the exact VIN before purchase.
ToyotaCorolla Cross Hybrid2023, 2024Ask for service records and run the exact VIN before purchase.
ToyotaCorolla Hatchback2019-2024Ask for service records and run the exact VIN before purchase.
ToyotaCorolla Hybrid2020-2024Ask for service records and run the exact VIN before purchase.
ToyotaCorolla Im2018Ask for service records and run the exact VIN before purchase.
ToyotaCrown2023, 2024Ask for service records and run the exact VIN before purchase.
ToyotaGr Corolla2023, 2024Ask for service records and run the exact VIN before purchase.
ToyotaGr Supra2024Ask for service records and run the exact VIN before purchase.
ToyotaGr862022, 2023Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10244111?

TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features..

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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