NHTSA service bulletin

NHTSA Service Bulletin 10245193: 2008-2019 Van Hool Td925

Official manufacturer communication context for 2008-2019 Van Hool Td925, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10245193 summary graphic for 2008-2019 Van Hool Td925
10245193NHTSA document ID
Technical service bulletincommunication type
1affected product rows
82/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Two different types of step nose lighting units have been installed during manufacturing. The early units (which are limited available as spare part) are provided with a LED card for the downward light and an optical fiber for the upward light. These units have a small circuit board with a resistor to reduce the 24V power supply to an operating voltage of 3V for the optical fiber (refer also to figure 1). The new units have an optical fiber for both the downward and upward light, and do not have a circuit board to reduce the voltage supply. These lighting units may not be connected directly to a 24V power supply but must be used together with special controllers. Failure to do will cause the immediate irreversible breakdown of the lighting unit due to overvoltage! Please also note that the downward light on new units is less bright. This service bulletin provides you with information on how the new step nose lighting units are connected to the vehicle wiring.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Van HoolTd9252008-2019Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10245193?

Two different types of step nose lighting units have been installed during manufacturing. The early units (which are limited available as spare part) are provided with a LED card for the downward light and an optical fiber for the upward light. These units have a small circuit board with a resistor to reduce the 24V power supply to an operating voltage of 3V for the optical fiber (refer also to figure 1). The new.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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