NHTSA service bulletin

NHTSA Service Bulletin 10245357: 2007, 2021, 2022, 2023 Ford Bronco

Official manufacturer communication context for 2007, 2021, 2022, 2023 Ford Bronco, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10245357 summary graphic for 2007, 2021, 2022, 2023 Ford Bronco
10245357NHTSA document ID
Over-the-air software updatecommunication type
12affected product rows
100/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial (feet and miles) units and not being able to change to metric (meters and kilometers) units. This may be due to the software level of the SYNC module (APIM). To correct this condition, follow the Service Procedure to update the APIM to the latest software level via a coordinated flash. NOTE: The APIM software update that addresses the symptom listed in this article may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
FordExpedition2022, 2023Ask for service records and run the exact VIN before purchase.
FordF-250 Sd2022Ask for service records and run the exact VIN before purchase.
FordF-350 Sd2022Ask for service records and run the exact VIN before purchase.
FordF-450 Sd2022Ask for service records and run the exact VIN before purchase.
FordF-550 Sd2022Ask for service records and run the exact VIN before purchase.
LincolnCorsair2023Ask for service records and run the exact VIN before purchase.
LincolnMkx2007Ask for service records and run the exact VIN before purchase.
LincolnNautilus2021-2023Ask for service records and run the exact VIN before purchase.
LincolnNavigator2022, 2023Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10245357?

Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial (feet and miles) units and not being able to change to metric (meters and kilometers) units. This may be due to the software level of the SYNC module (APIM). To correct this condition, follow the Service Procedure to update the APIM to the latest software level via a.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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