NHTSA Service Bulletin 10245390: 2024 Ford Mustang
Official manufacturer communication context for 2024 Ford Mustang, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Some 2024 Mustang vehicles may exhibit a Pre-Collision Assist Not Available message and a Pre-Collision Assist Not Available indicator displayed in the IPC with DTC U023A stored in the steering column control module (SCCM) after the vehicle is remote started. The message and indicator should go away and normal operation of the pre-collision system should resume once the vehicle is shut down and then restarted using the push button start. This may be due to a low power mode issue with image processing module A (IPMA). To confirm the pre-collision system is operating properly, turn on the vehicle using the push button start (do not use remote start), the Pre-Collision Assist Not Available pop-up message and indicator should no longer be present. If the error message and indicator are not present when starting the vehicle using the push button start (do not use remote start), replacement or reprogramming of the IPMA is not necessary. Inform customers that engineering is currently working on a solution for this condition that is expected in January 2024. If the Pre-Collision Assist Not Available message and indicator do not clear after shutting down the vehicle and then starting the vehicle using the push button start, follow the appropriate section of the Workshop Manual (WSM) to diagnose the vehicle. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10245390?
Some 2024 Mustang vehicles may exhibit a Pre-Collision Assist Not Available message and a Pre-Collision Assist Not Available indicator displayed in the IPC with DTC U023A stored in the steering column control module (SCCM) after the vehicle is remote started. The message and indicator should go away and normal operation of the pre-collision system should resume once the vehicle is shut down and then restarted using.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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