NHTSA service bulletin

NHTSA Service Bulletin 10246475: 2023, 2024 Airstream Rangeline

Official manufacturer communication context for 2023, 2024 Airstream Rangeline, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10246475 summary graphic for 2023, 2024 Airstream Rangeline
10246475NHTSA document ID
Technical service bulletincommunication type
1affected product rows
82/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Airstream has identified a few service opportunities on Rangeline models built before 5/22/2023. The following service bulletin will help identify the issues and the solutions. Please complete each procedure in the order provided. Not all Rangelines will require every update. All Rangelines, even those built between 5/22/2023 and 10/10/2023, will require the Firefly firmware to be updated to 1.28. House battery not charging while driving (3) House battery not charging from solar (1, 5) Soul module causing communication issues in the CAN network (4) Solar panels charge chassis battery as primary and house as secondary (5) Inverter/converter occasionally loses settings (1, 2) Inverter/converter settings are incorrect (1, 2) Inverter/converter turns OFF on its own (1) Generator overheat warning without the generator being on (1) Generator hour meter inconsistent operation on home screen (1) Incorrect EMS settings for Generator (1) Electrical system shuts down (1, 2) Unprotected 12-volt antenna booster wires (6) Repair Remedies: 1. Update Firefly firmware 2. Update Xantrex firmware 3. Inspect and repair ignition signal connection and update Orion settings 4. Inspect and replace the Soul module, if needed. 5. Reverse wires on GoPower box 6. Cap unprotected ends of TV booster wires

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
AirstreamRangeline2023, 2024Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10246475?

Airstream has identified a few service opportunities on Rangeline models built before 5/22/2023. The following service bulletin will help identify the issues and the solutions. Please complete each procedure in the order provided. Not all Rangelines will require every update. All Rangelines, even those built between 5/22/2023 and 10/10/2023, will require the Firefly firmware to be updated to 1.28. House battery not.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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