NHTSA service bulletin

NHTSA Service Bulletin 10248162: 2000-2024 Mercedes 211

Official manufacturer communication context for 2000-2024 Mercedes 211, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10248162 summary graphic for 2000-2024 Mercedes 211
10248162NHTSA document ID
Manufacturer communicationcommunication type
359affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Crease formation on genuine leather seat covers in vehicles with low mileage Objects left on the seats for extended periods of time (pressure marks). Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). Light initial creases due to vehicle handling. Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes Benz2112005Ask for service records and run the exact VIN before purchase.
Mercedes BenzA 2202018Ask for service records and run the exact VIN before purchase.
Mercedes BenzA1702007Ask for service records and run the exact VIN before purchase.
Mercedes BenzAmg Clk632008Ask for service records and run the exact VIN before purchase.
Mercedes BenzAmg R632007Ask for service records and run the exact VIN before purchase.
Mercedes BenzB-class Electric2014-2016Ask for service records and run the exact VIN before purchase.
Mercedes BenzC 300 4matic2018Ask for service records and run the exact VIN before purchase.
Mercedes BenzC2302000-2007Ask for service records and run the exact VIN before purchase.
Mercedes BenzC2402001-2007Ask for service records and run the exact VIN before purchase.
Mercedes BenzC2802000, 2005, 2006, 2007Ask for service records and run the exact VIN before purchase.
Mercedes BenzC3002008, 2009Ask for service records and run the exact VIN before purchase.
Mercedes BenzC3202001-2007Ask for service records and run the exact VIN before purchase.
Mercedes BenzC3502006-2009Ask for service records and run the exact VIN before purchase.
Mercedes BenzC36 Amg2006-2009Ask for service records and run the exact VIN before purchase.
Mercedes BenzC43 Amg2006-2009Ask for service records and run the exact VIN before purchase.
Mercedes BenzC552004, 2007Ask for service records and run the exact VIN before purchase.
Mercedes BenzC632006-2009Ask for service records and run the exact VIN before purchase.
Mercedes BenzC63 Amg2009Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10248162?

Crease formation on genuine leather seat covers in vehicles with low mileage Objects left on the seats for extended periods of time (pressure marks). Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). Light initial creases due to vehicle handling. Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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