NHTSA service bulletin

NHTSA Service Bulletin 10249017: 2015-2024 BMW 5 Series

Official manufacturer communication context for 2015-2024 BMW 5 Series, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10249017 summary graphic for 2015-2024 BMW 5 Series
10249017NHTSA document ID
Manufacturer communicationcommunication type
30affected product rows
30source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
BMW5 Series2023Ask for service records and run the exact VIN before purchase.
BMW5-series Gran Turismo2017Ask for service records and run the exact VIN before purchase.
BMW530e2017-2023Ask for service records and run the exact VIN before purchase.
BMW530i2017-2023Ask for service records and run the exact VIN before purchase.
BMW535i2017Ask for service records and run the exact VIN before purchase.
BMW540d2018, 2019, 2020, 2022, 2023Ask for service records and run the exact VIN before purchase.
BMW540i2017-2023Ask for service records and run the exact VIN before purchase.
BMW550e2020, 2021Ask for service records and run the exact VIN before purchase.
BMW550i2017Ask for service records and run the exact VIN before purchase.
BMW640i2017-2020Ask for service records and run the exact VIN before purchase.
BMW740e2016-2019Ask for service records and run the exact VIN before purchase.
BMW740i2016-2022Ask for service records and run the exact VIN before purchase.
BMW740le2017-2020Ask for service records and run the exact VIN before purchase.
BMW740li2016-2022Ask for service records and run the exact VIN before purchase.
BMW745e2020-2022Ask for service records and run the exact VIN before purchase.
BMW745le2019-2022Ask for service records and run the exact VIN before purchase.
BMW750gs2019Ask for service records and run the exact VIN before purchase.
BMW750i2016-2020Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10249017?

SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended,.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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