NHTSA service bulletin

NHTSA Service Bulletin 10249262: 2014-2023 Chevrolet 6500

Official manufacturer communication context for 2014-2023 Chevrolet 6500, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10249262 summary graphic for 2014-2023 Chevrolet 6500
10249262NHTSA document ID
Manufacturer communicationcommunication type
13affected product rows
13source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

This Preliminary Information communication provides information to the technician about vehicles that may have a radio backlighting will stay on even after the ignition has been turned off and the key has been removed for several minutes, eventually the battery will drain. Technician may find following fuses F23DL F22DL F30DL F31DL F32DL with the ignition key in the off position to have voltage. Technician should not replace the Transfer Case Control Module. Technician will need to install a diode, part number 12112422, across the coil of the solenoid. It is important that the striped end of the diode be connected to the positive terminal of the coil and the other end of the diode be connected to ground.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Chevrolet65002019Ask for service records and run the exact VIN before purchase.
ChevroletDuplicate Silverado 55002019Ask for service records and run the exact VIN before purchase.
ChevroletSilverado 15002014, 2017Ask for service records and run the exact VIN before purchase.
ChevroletSilverado 25002015, 2016, 2019Ask for service records and run the exact VIN before purchase.
ChevroletSilverado 35002019Ask for service records and run the exact VIN before purchase.
ChevroletSilverado 45002019-2023Ask for service records and run the exact VIN before purchase.
ChevroletSilverado 55002019, 2020, 2021, 2023Ask for service records and run the exact VIN before purchase.
ChevroletSilverado 65002019, 2021, 2022, 2023Ask for service records and run the exact VIN before purchase.
ChevroletSilverado Lt2018Ask for service records and run the exact VIN before purchase.
GMCSierra 15002014, 2017, 2018Ask for service records and run the exact VIN before purchase.
GMCSierra 25002015, 2016, 2019Ask for service records and run the exact VIN before purchase.
GMCSierra 35002019Ask for service records and run the exact VIN before purchase.
GMCSierra Denali2019Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10249262?

This Preliminary Information communication provides information to the technician about vehicles that may have a radio backlighting will stay on even after the ignition has been turned off and the key has been removed for several minutes, eventually the battery will drain. Technician may find following fuses F23DL F22DL F30DL F31DL F32DL with the ignition key in the off position to have voltage. Technician should.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

Get Full Report