NHTSA Service Bulletin 10252628: 2021-2024 Ford Bronco
Official manufacturer communication context for 2021-2024 Ford Bronco, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
2021-2023 Bronco vehicles built on or before 9-Jul-2023 may have new version software in their driver door module (DDM) and passenger door module (PDM) that contains noticeable enhancements to the window short drop operation. This software level can be identified in the DDM and PDM as Software Part Number MU5T-14C064-CR or later. This software was released via a software update delivered over-the-air (OTA) starting in September 2023 if the vehicle's connectivity was enabled in the vehicle settings. Vehicles with this new software will exhibit a short drop event to all door windows anytime the vehicle is unlocked using the remote keyless entry (RKE), accessory keyless entry keypad, or the interior door unlock switch. The short drop function will return to the UP position when a lock input is received from these same inputs. For vehicles equipped with passive entry, a short drop event will not activate when a door is unlocked by placing a hand on an exterior door handle. 2023-2024 Bronco vehicles built on and after 10-Jul-2023 received this software from the factory.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10252628?
2021-2023 Bronco vehicles built on or before 9-Jul-2023 may have new version software in their driver door module (DDM) and passenger door module (PDM) that contains noticeable enhancements to the window short drop operation. This software level can be identified in the DDM and PDM as Software Part Number MU5T-14C064-CR or later. This software was released via a software update delivered over-the-air (OTA) starting.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
Get Full Report