NHTSA service bulletin

NHTSA Service Bulletin 10252644: 2024 Ford F-150

Official manufacturer communication context for 2024 Ford F-150, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10252644 summary graphic for 2024 Ford F-150
10252644NHTSA document ID
Manufacturer communicationcommunication type
1affected product rows
92/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Some 2024 F-150 vehicles may exhibit inoperative exterior mirror glass adjustment with diagnostic trouble codes (DTCs) B1C09:11 and B1C10:11 in the driver's door module (DDM) or B1C11:11 and B1C12:11 in the passenger's door module (PDM). This may be due to module software logic responding to repetitive mirror switch input toggled up/down or left/right too quickly. As an interim action, DDM/PDM functionality will resume after a sleep/wake cycle of approximately 15 minutes with the doors locked and the key in the OFF position. Inoperative outside mirror glass adjustment with DTCs B1C09:11 and B1C10:11 in the DDM or B1C11:11 and B1C12:11 in the PDM does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and a solution for this condition is expected in Q3 2024. Replacement or reprogramming of the DDM/PDM will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10252644?

Some 2024 F-150 vehicles may exhibit inoperative exterior mirror glass adjustment with diagnostic trouble codes (DTCs) B1C09:11 and B1C10:11 in the driver's door module (DDM) or B1C11:11 and B1C12:11 in the passenger's door module (PDM). This may be due to module software logic responding to repetitive mirror switch input toggled up/down or left/right too quickly. As an interim action, DDM/PDM functionality will.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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