NHTSA service bulletin

NHTSA Service Bulletin 11000597: 2020-2024 Mercedes-benz Amg Gle43

Official manufacturer communication context for 2020-2024 Mercedes-benz Amg Gle43, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11000597 summary graphic for 2020-2024 Mercedes-benz Amg Gle43
11000597NHTSA document ID
Manufacturer communicationcommunication type
17affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Complaint Customer concern of Air Conditioning not cooling. Cause Possible refrigerant leak at the evaporator. Remedy Perform the following measures and open a TIPS case labeled "167 Evaporator Suspected of Leaking" In the case, please include the following: 1. Attach the Initial Quick Test 2. Short video of the actual pressures via AC machine, showing the engine running, and hold a copy of the VIN/RO in view as well. 3. Picture of the forming gas check being performed with VIN/RO in view. 4. OBS recording of XENTRY AC actual values of compressor request to be on and current value. (s 5. Video recording of the leak being found via sniffer and location. Note - Please see the list of WIS documents for forming gas leak check, AC flushing and recharging of the system. The dryer must be replaced when there is a leak in the AC system.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes-benzAmg Gle432020, 2021Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gle532021-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gle632021-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gle63 S2021-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gls632020-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gls63e2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 3502021-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 350 E2021, 2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 400 E2021, 2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 4502021-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 450 E2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 5802021-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzGls 4502020, 2022, 2023, 2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzGls 5802020, 2022, 2023, 2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzGls4502021Ask for service records and run the exact VIN before purchase.
Mercedes-benzGls5802021Ask for service records and run the exact VIN before purchase.
Mercedes-maybachGls 6002021-2024Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11000597?

Complaint Customer concern of Air Conditioning not cooling. Cause Possible refrigerant leak at the evaporator. Remedy Perform the following measures and open a TIPS case labeled "167 Evaporator Suspected of Leaking" In the case, please include the following: 1. Attach the Initial Quick Test 2. Short video of the actual pressures via AC machine, showing the engine running, and hold a copy of the VIN/RO in view as.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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