NHTSA Service Bulletin 11000797: 2024 Jeep Gladiator
Official manufacturer communication context for 2024 Jeep Gladiator, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
"Rear View Camera Module Please review SOL S248A000008. A dealer may find vehicles equipped with RVC only, sales code XAC, may set U0565-00 erroneously in the radio. This fault code will not cause any operational issues. The rear camera is sending implausible data to the radio at times. If the technician is working on a vehicle with the above condition, a technician should not replace any parts if RVC is operating without any issues. Replacement cameras will set the same DTC without any operational complaints. Engineering is working on an update to improve the erroneous DTC from setting and the field will be notified upon completion."
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 11000797?
"Rear View Camera Module Please review SOL S248A000008. A dealer may find vehicles equipped with RVC only, sales code XAC, may set U0565-00 erroneously in the radio. This fault code will not cause any operational issues. The rear camera is sending implausible data to the radio at times. If the technician is working on a vehicle with the above condition, a technician should not replace any parts if RVC is operating.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
Get Full Report