NHTSA service bulletin

NHTSA Service Bulletin 11000826: 2017, 2018 Mack Anthem (An)

Official manufacturer communication context for 2017, 2018 Mack Anthem (An), with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11000826 summary graphic for 2017, 2018 Mack Anthem (An)
11000826NHTSA document ID
Emissions communicationcommunication type
5affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Emission Recall: Mack Trucks has identified that the Selective Catalyst Reduction (SCR) system in certain vehicles equipped with the MY 2017 or 2018 MP8 (13L VGT) engine are not meeting California and EPA emissions standards, or Mack cannot confirm its compliance. These vehicles have been flagged due to telematics data showing that the NOx conversion efficiency of the SCR system has dropped below 94% for eight weeks. Alternatively, these vehicles may have communication issues with telematics, such as not reporting or ceasing reporting for the same period.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
MackAnthem (An)2017, 2018Ask for service records and run the exact VIN before purchase.
MackChu2017, 2018Ask for service records and run the exact VIN before purchase.
MackCxu2017, 2018Ask for service records and run the exact VIN before purchase.
MackGranite (Gu)2017, 2018Ask for service records and run the exact VIN before purchase.
MackPinnacle (Pi/pn)2018Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11000826?

Emission Recall: Mack Trucks has identified that the Selective Catalyst Reduction (SCR) system in certain vehicles equipped with the MY 2017 or 2018 MP8 (13L VGT) engine are not meeting California and EPA emissions standards, or Mack cannot confirm its compliance. These vehicles have been flagged due to telematics data showing that the NOx conversion efficiency of the SCR system has dropped below 94% for eight.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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