NHTSA service bulletin

NHTSA Service Bulletin 11001112: 2007, 2021, 2022, 2023, 2024 Ford Bronco

Official manufacturer communication context for 2007, 2021, 2022, 2023, 2024 Ford Bronco, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11001112 summary graphic for 2007, 2021, 2022, 2023, 2024 Ford Bronco
11001112NHTSA document ID
Over-the-air software updatecommunication type
21affected product rows
100/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
FordEdge2021-2024Ask for service records and run the exact VIN before purchase.
FordExpedition2022-2024Ask for service records and run the exact VIN before purchase.
FordF-250 Sd2022-2024Ask for service records and run the exact VIN before purchase.
FordF-350 Sd2022-2024Ask for service records and run the exact VIN before purchase.
FordF-450 Sd2022-2024Ask for service records and run the exact VIN before purchase.
FordF-550 Sd2022-2024Ask for service records and run the exact VIN before purchase.
FordF-600 Sd2022-2024Ask for service records and run the exact VIN before purchase.
FordF-650 Incomplete Chassis2024Ask for service records and run the exact VIN before purchase.
FordF-650 Sd2022, 2023Ask for service records and run the exact VIN before purchase.
FordF-750 Sd2022-2024Ask for service records and run the exact VIN before purchase.
FordMustang Mach E2021-2024Ask for service records and run the exact VIN before purchase.
FordRanger2024Ask for service records and run the exact VIN before purchase.
FordTransit2023, 2024Ask for service records and run the exact VIN before purchase.
LincolnCorsair2023, 2024Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11001112?

Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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