NHTSA service bulletin

NHTSA Service Bulletin 11003155: 2024 Lincoln Nautilus

Official manufacturer communication context for 2024 Lincoln Nautilus, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11003155 summary graphic for 2024 Lincoln Nautilus
11003155NHTSA document ID
Over-the-air software updatecommunication type
1affected product rows
82/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

The driver status monitor camera in some 2024 Nautilus vehicles may be positioned off-center on the top of the steering column shroud. The steering column and shrouds normally rotate back and forth due to its tilt and telescopic feature. Assure any customers who report this concern that it does not affect Blue Cruise function. If this condition occurs, do not manually twist the driver status monitor camera to center it. Telescoping the steering column out all the way out and then all the way in should center the driver status monitor camera with no repairs needed. The steering column position can then be set to the customer's preference.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
LincolnNautilus2024Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11003155?

The driver status monitor camera in some 2024 Nautilus vehicles may be positioned off-center on the top of the steering column shroud. The steering column and shrouds normally rotate back and forth due to its tilt and telescopic feature. Assure any customers who report this concern that it does not affect Blue Cruise function. If this condition occurs, do not manually twist the driver status monitor camera to.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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