NHTSA service bulletin

NHTSA Service Bulletin 11005720: 2024 Ford F-150

Official manufacturer communication context for 2024 Ford F-150, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11005720 summary graphic for 2024 Ford F-150
11005720NHTSA document ID
Manufacturer communicationcommunication type
1affected product rows
92/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Some 2024 F-150 non-Lightning vehicles may exhibit modules on the high-speed controller area network 3 (HS-CAN3), medium-speed controller area network 1 (MS-CAN1), medium-speed controller area network 2 (MS-CAN2), and/or the flexible data rate controller area network 2 (FD-CAN2) not responding to the Ford Diagnosis and Repair System (FDRS) and the modules on these networks fail the network test without any diagnostic trouble codes (DTCs) tied to the affected modules. The modules on the flexible data rate controller area network 2 (FD-CAN1) and the high-speed controller area network 1 (HS-CAN1) will communicate with the FDRS. Vehicles equipped with a power opening/closing tailgate may also exhibit an intermittent inoperative power tailgate. This may be due to the gateway module A (GWM) not being configured properly. To correct this condition, download and run the GWM - Gateway Module A (GWM) Configuration application using the latest version of the FDRS. For claiming, use causal part number 14G490 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11005720?

Some 2024 F-150 non-Lightning vehicles may exhibit modules on the high-speed controller area network 3 (HS-CAN3), medium-speed controller area network 1 (MS-CAN1), medium-speed controller area network 2 (MS-CAN2), and/or the flexible data rate controller area network 2 (FD-CAN2) not responding to the Ford Diagnosis and Repair System (FDRS) and the modules on these networks fail the network test without any.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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