NHTSA service bulletin

NHTSA Service Bulletin 11007402: 2010-2018 Volkswagen Atlas

Official manufacturer communication context for 2010-2018 Volkswagen Atlas, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11007402 summary graphic for 2010-2018 Volkswagen Atlas
11007402NHTSA document ID
Manufacturer communicationcommunication type
12affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Multiple Update closures: 20AH Atlas Quality Package 1, 24AE 1.8T ECM/TCM SW, 24BG Jetta Hybrid ECM SW, 24BM 2.0L Jetta MPI SW Update, 24X7 Jetta ECM SW, 24X8 CC ECM/TCM SW, 24Y4 MPI Jetta SW, 24Z5 Jetta Hybrid System SW, 27G2 Battery, 37H3 DSG SW, 37J2 TCM SW, 69V7 Atlas Quality Package 3, 87F6 Atlas Quality Package 2, 91P3 Adaptive Cruise Calibration

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
VolkswagenAtlas2018Ask for service records and run the exact VIN before purchase.
VolkswagenBeetle2013-2015Ask for service records and run the exact VIN before purchase.
VolkswagenBeetle Convertible2014, 2015Ask for service records and run the exact VIN before purchase.
VolkswagenCc2010-2013Ask for service records and run the exact VIN before purchase.
VolkswagenGolf2015, 2017Ask for service records and run the exact VIN before purchase.
VolkswagenGolf R2016Ask for service records and run the exact VIN before purchase.
VolkswagenGolf Sportwagen2017Ask for service records and run the exact VIN before purchase.
VolkswagenGti2017Ask for service records and run the exact VIN before purchase.
VolkswagenJetta Hybrid2013, 2014Ask for service records and run the exact VIN before purchase.
VolkswagenPassat2014, 2015Ask for service records and run the exact VIN before purchase.
VolkswagenTiguan2016Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11007402?

Multiple Update closures: 20AH Atlas Quality Package 1, 24AE 1.8T ECM/TCM SW, 24BG Jetta Hybrid ECM SW, 24BM 2.0L Jetta MPI SW Update, 24X7 Jetta ECM SW, 24X8 CC ECM/TCM SW, 24Y4 MPI Jetta SW, 24Z5 Jetta Hybrid System SW, 27G2 Battery, 37H3 DSG SW, 37J2 TCM SW, 69V7 Atlas Quality Package 3, 87F6 Atlas Quality Package 2, 91P3 Adaptive Cruise Calibration

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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