NHTSA service bulletin

NHTSA Service Bulletin 11007603: 2018-2024 Bentley Bentayga

Official manufacturer communication context for 2018-2024 Bentley Bentayga, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11007603 summary graphic for 2018-2024 Bentley Bentayga
11007603NHTSA document ID
Manufacturer communicationcommunication type
4affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Issues with wireless charging/wireless charging does not work. Customer statement / workshop findings: The customer complains that the mobile device sometimes cannot be charged wirelessly. One of the following three situations is described: The phone gets very hot while charging and charging is cancelled. The phone is not charged and the following message is shown on the MMI: The device cannot be charged as there is another object in the charging cradle. The phone does not start charging after it has been placed in the charging cradle. The phone or individual processes are switched off to protect the phone as a result of heat generation. The mobile device supports wireless charging or the customer uses a charging cover that enables wireless charging

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
BentleyBentayga2020-2024Ask for service records and run the exact VIN before purchase.
BentleyContinental Gt2018-2024Ask for service records and run the exact VIN before purchase.
BentleyContinental Gtc2019-2024Ask for service records and run the exact VIN before purchase.
BentleyFlying Spur2020-2024Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11007603?

Issues with wireless charging/wireless charging does not work. Customer statement / workshop findings: The customer complains that the mobile device sometimes cannot be charged wirelessly. One of the following three situations is described: The phone gets very hot while charging and charging is cancelled. The phone is not charged and the following message is shown on the MMI: The device cannot be charged as there.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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