NHTSA service bulletin

NHTSA Service Bulletin 11007652: 2025 Infiniti Qx80

Official manufacturer communication context for 2025 Infiniti Qx80, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11007652 summary graphic for 2025 Infiniti Qx80
11007652NHTSA document ID
Warranty program / extensioncommunication type
1affected product rows
82/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

***** Retailer Announcement ***** INFINITI is conducting a retailer inventory quality action to inspect, and if necessary install rear license plate nuts (J-clips) on certain specific 2025 INFINITI QX80 vehicles identified in Service Comm and National Service History. Affected vehicles may have been shipped to retailers without the rear license plate nuts installed. Please follow the attached instructions to remedy any vehicles affected by this retailer inventory quality action. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History Open Campaign I.D. P4A18 New vehicles in retailer inventory can also be identified by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). Refer to IPSB 15-286 for additional information Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA applicability. 2. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 3. Once remedied, retailers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale. ***** Retailer Responsibility ***** It is the retailers responsibility to check Service Comm or DBS National Service History Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
InfinitiQx802025Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11007652?

***** Retailer Announcement ***** INFINITI is conducting a retailer inventory quality action to inspect, and if necessary install rear license plate nuts (J-clips) on certain specific 2025 INFINITI QX80 vehicles identified in Service Comm and National Service History. Affected vehicles may have been shipped to retailers without the rear license plate nuts installed. Please follow the attached instructions to remedy.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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