NHTSA service bulletin

NHTSA Service Bulletin 11009023: 2016-2019 Hyundai Accent

Official manufacturer communication context for 2016-2019 Hyundai Accent, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11009023 summary graphic for 2016-2019 Hyundai Accent
11009023NHTSA document ID
Warranty program / extensioncommunication type
2affected product rows
100/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Certain 2018-2020MY Accent (HC) and 2016-2018MY Tucson (TL) vehicles may experience inoperable Airbag Control Unit (ACU) and have Diagnostic Trouble Code (DTC) stored in the ECM. Hyundai is extending warranty coverage for the airbag control unit (ACU) under this condition to 15 years/unlimited mileage from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
HyundaiAccent2018, 2019Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11009023?

Certain 2018-2020MY Accent (HC) and 2016-2018MY Tucson (TL) vehicles may experience inoperable Airbag Control Unit (ACU) and have Diagnostic Trouble Code (DTC) stored in the ECM. Hyundai is extending warranty coverage for the airbag control unit (ACU) under this condition to 15 years/unlimited mileage from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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