NHTSA service bulletin

NHTSA Service Bulletin 11009673: 2023, 2024 Lotus Emira

Official manufacturer communication context for 2023, 2024 Lotus Emira, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11009673 summary graphic for 2023, 2024 Lotus Emira
11009673NHTSA document ID
Manufacturer communicationcommunication type
1affected product rows
82/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Inspection of transmission driveshaft fitment/security if specific faults are reported. Lotus has received reports from the dealer network of: Loss of drive. Oil leaking from the transmission driveshaft seals. Transmission noise while driving. It has been identified that a potential cause of these issues is as a result of the driveshafts not being fully locked in position into the transmission at the time of vehicle assembly. Start of production for both Emira V6 powertrain (manual and automatic) and Emira 4-cylinder DCT up to 2025 model year VIN SCCLEKAX4RHB12094 inclusive. If an Emira owner contacts you, or you are presented with a vehicle within the affected VIN range which has any of the transmission faults listed above*, then the following transmission components must be checked for damage caused by incorrect installation: Driveshaft splines. Driveshaft circlips. Driveshaft oil seal. *Note: If the only fault is transmission fluid leakage from a driveshaft seal because the driveshaft is not fully locked into position and the vehicle is only at delivery mileage (less than 100 miles/160 km), then it is acceptable to push the driveshaft back into position if a visual inspection shows that the driveshaft seal has not been damaged, (and then check/top up the transmission oil level). Refer to the operation codes for driveshaft removal and re-fitment shown in sections 47.15. for both V6 and 4-cylinder powertrains from the Emira service notes which are available to view from the aftersales dealer portal at: https://dealerportal.uslotservice.lotuscars.com/log-in - from the Aftersales tab, select Service Manuals > Emira.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
LotusEmira2023, 2024Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11009673?

Inspection of transmission driveshaft fitment/security if specific faults are reported. Lotus has received reports from the dealer network of: Loss of drive. Oil leaking from the transmission driveshaft seals. Transmission noise while driving. It has been identified that a potential cause of these issues is as a result of the driveshafts not being fully locked in position into the transmission at the time of.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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