NHTSA service bulletin

NHTSA Service Bulletin 11010352: 2021-2024 Lexus Es

Official manufacturer communication context for 2021-2024 Lexus Es, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11010352 summary graphic for 2021-2024 Lexus Es
11010352NHTSA document ID
Manufacturer communicationcommunication type
7affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Some 2021 2024 model year ES 250, ES 300h, ES 350, RX 350, RX 350h, RX 500h, UX 200, and UX 250h vehicles may exhibit a high-pitched noise coming from the front HVAC blower motor while operating the air conditioner or heater. This condition does not affect the operation of the vehicle, however, a heater cover has been developed to help reduce or potentially eliminate the noise.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
LexusEs2021-2024Ask for service records and run the exact VIN before purchase.
LexusEs Hybrid2021-2024Ask for service records and run the exact VIN before purchase.
LexusNon-existant Ux2024Ask for service records and run the exact VIN before purchase.
LexusRx2021-2024Ask for service records and run the exact VIN before purchase.
LexusRx Hybrid2021-2024Ask for service records and run the exact VIN before purchase.
LexusUx2021-2023Ask for service records and run the exact VIN before purchase.
LexusUx Hybrid2021-2024Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11010352?

Some 2021 2024 model year ES 250, ES 300h, ES 350, RX 350, RX 350h, RX 500h, UX 200, and UX 250h vehicles may exhibit a high-pitched noise coming from the front HVAC blower motor while operating the air conditioner or heater. This condition does not affect the operation of the vehicle, however, a heater cover has been developed to help reduce or potentially eliminate the noise.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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