NHTSA service bulletin

NHTSA Service Bulletin 11010435: 2020-2025 Mercedes-benz Amg C43

Official manufacturer communication context for 2020-2025 Mercedes-benz Amg C43, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11010435 summary graphic for 2020-2025 Mercedes-benz Amg C43
11010435NHTSA document ID
Manufacturer communicationcommunication type
18affected product rows
18source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Complaint -Check engine light(MIL) is ON. -Current and stored fault code in DCCU and PTCU : P2E9873 The position sensor of the exterior socket flap of the vehicle socket (direct current) has an electrical fault. The actuator does not open. -Starting the vehicle or Charging the vehicle is normal without any issues. Cause Software in the "N116/5 - Direct current charge connection unit (DCCU)" control unit. Remedy SW remedy for N116/5(DC-Charging control unit box) is in progress. Once the software is available, update the software for N116/5 and perform SCN coding of N116/5 For this issue, the vehicle starting or charging functions are not typically affected. Do not replace any parts. Replacing parts will not bring a solution for this issue.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes-benzAmg C432023, 2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C63 S E2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glc432024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gle532021-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gle63 S2021-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzC 3002022-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzE 3502024Ask for service records and run the exact VIN before purchase.
Mercedes-benzE 4502024Ask for service records and run the exact VIN before purchase.
Mercedes-benzGlc 3002023, 2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 3502020-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 4502020-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 450e 4matic2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 5802020-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzS 5002021-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzS 5802021-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzS 580 E2023, 2024Ask for service records and run the exact VIN before purchase.
Mercedes-maybachS 5802021-2024Ask for service records and run the exact VIN before purchase.
Mercedes-maybachS 6802022-2024Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11010435?

Complaint -Check engine light(MIL) is ON. -Current and stored fault code in DCCU and PTCU : P2E9873 The position sensor of the exterior socket flap of the vehicle socket (direct current) has an electrical fault. The actuator does not open. -Starting the vehicle or Charging the vehicle is normal without any issues. Cause Software in the "N116/5 - Direct current charge connection unit (DCCU)" control unit. Remedy SW.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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