NHTSA service bulletin

NHTSA Service Bulletin 11010776: 2025 Ram 1500

Official manufacturer communication context for 2025 Ram 1500, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11010776 summary graphic for 2025 Ram 1500
11010776NHTSA document ID
Over-the-air software updatecommunication type
1affected product rows
1source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

"Radio Over The Air (FOTA) Update from U31.42 to U35.36 Software Version The customer may experience one or more of the following: When selecting the ""Ride Height"" setting for the air suspension in the radio there is no feedback on the radio screen to indicate the vehicle is actively lowering until it has reached the desired height. The default ""Ride Height"" button setting does not have an information icon that describes its function. Navigation widget blacks out after switching driver profiles. Incorrect Smart Phone As A Key (SPAAK) key configuration, registration and detection. SPAAK devices that are not in range are showing as ""Connected"" and SPAAK devices that are in range are showing as ""Suspended"". In addition, the following software enhancement is available: In Vehicle Advertising feature. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U31.42 to U35.36"

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Ram15002025Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11010776?

"Radio Over The Air (FOTA) Update from U31.42 to U35.36 Software Version The customer may experience one or more of the following: When selecting the ""Ride Height"" setting for the air suspension in the radio there is no feedback on the radio screen to indicate the vehicle is actively lowering until it has reached the desired height. The default ""Ride Height"" button setting does not have an information icon that.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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