NHTSA Service Bulletin 11011723: 2024 Ram 2500
Official manufacturer communication context for 2024 Ram 2500, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
"Rear Selective Thrust Washer Failure NOTE: This is a proactive RSU Repair Procedure to be performed for all Unsold vehicles not exhibiting the Diagnostic Trouble Codes (DTCs) or Customer Symptoms below. Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following DTCs: P0218-00 - Transmission High Temperature Operation Activated. P0716-00 - Input Speed Sensor 1 Circuit Performance. P0729-00 - Gear 6 Shift Incorrect Ratio. P0731-00 - Gear 1 Shift Incorrect Ratio. P0732-00 - Gear 2 Shift Incorrect Ratio. P0733-00 - Gear 3 Shift Incorrect Ratio. P0734-00 - Gear 4 Shift Incorrect Ratio. P0735-00 - Gear 5 Shift Incorrect Ratio. P0841-00 - Transmission Fluid Pressure Sensor/Switch 1 Circuit Performance. P0868-00 - Transmission Fluid Pressure Low. P0871-00 - Transmission Fluid Pressure Sensor/Switch ""C"" Circuit Range/Performance. P0876-00 - Transmission Fluid Pressure Sensor/Switch ""D"" Circuit Range/Performance. P0944-00 - Loss Of Hydraulic Pump Prime. Customers may also comment on one or more of the following: Hard shifting into gear. Vehicle enters into limp home mode. This bulletin involves replacing the transmission rear selective thrust plate located between the Number 6 thrust bearing and the reaction sun gear and replacing the reaction sun gear. VINs identified as being involved in this campaign are currently live and searchable. Stop Sale is in effect for the above-identified vehicles. NOTE: Some of the involved vehicles may be in dealer new vehicle inventory. Involved vehicles can be determined by using the VIP inquiry process."
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 11011723?
"Rear Selective Thrust Washer Failure NOTE: This is a proactive RSU Repair Procedure to be performed for all Unsold vehicles not exhibiting the Diagnostic Trouble Codes (DTCs) or Customer Symptoms below. Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following DTCs: P0218-00 - Transmission High Temperature Operation Activated. P0716-00 -.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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